Your satisfaction is 100% GUARANTEED. If you do not love your new rug, after a three day inspection period, please let us know, then return the rug. It is an easy process. We will refund your purchase price or credit your account towards any exchange. We ask that you pay the shipping charges each way with insurance for the cost of the rug. If you paid using a credit card and return the rug, the 4% fee that the processor charged will not be refunded so…It is often best to call us directly and we will preauthorize your credit card without actually charging through the purchase so you may return the rug and avoid this fee.
We Ship FedEx Ground within 2 days. The carrier generally delivers in 3 days in Continental USA. We will send you a tracking number to follow the shipment.
The Shopping Cart on this website automatically uses PAYPAL as the payment processor. Payments are possible using PayPal's many options which includes typing in a credit card or using APPLE PAY or VENMO. There is no fee to you. You may use the PayPal guest payments option (no PayPal account required).
We also accept GOOGLE PAY within the Checkout process as an alternative.
Alternately, we can accept your credit card orders by phone or email.
We also accept Zelle, or Personal Check made out to our corporate name, Baluch Rugs, INC. We accept Business Checks or Bank/Wire Transfer.
Please contact us by phone at
